I wanted to capture my first reflection from the final NHS Citizen design workshop last week. I say final – the intention is that the shape and nature of NHS Citizen will continue to evolve but this is the last workshop that we will have before we reach a point of rest and a complete …
What do I mean when I say active listening? I have been using this phrase a lot recently and it has also crept into use within NHS Citizen without being properly grounded with a definition as to how I am using it. This is an attempt to do provide one. Active listening is a phrase …
I’ve spent the day running through the feedback from our NHS Citizen design workshop in Bristol the other week and scratching my head on where we go next with the tech side of things. We’ll be publishing the feedback once we have chance to process it a bit but I wanted to muse a little …
This is by way of a very quick reflection on last week. It was supposed to be one on the latest NHS Citizen design session but the whole week has felt very connected so I think it makes sense to think of it that way rather than trying to keep it silo’s. I’m collapsing my …
This post was inspired by Andrea Siodmok, Anthony Zach and my friend Meriel – each of whom in their own way pushed me over the edge (in a good way) to actually submit the corrections to my thesis rather than hoarding them gollam-like and simply muttering “my precious my precious” in my study. Thanks folks …
This blog post is going to be a quick one – I promise! I’m writing it on the train on the way back from #expo14NHS – a two day exhibition and conference about innovation and change in the NHS. It was the perfect place to launch NHS Citizen! You can see what we have been …
I spent last Thursday but one with a group of senior managers at NHS England – including Sir David Nicholson – as part of the NHS Citizen programme which I have written about before. NHS Citizen has been ‘real’ for some months but this was really the organisational launch. I was there with colleagues from Demsoc, …
This is a slightly belated write up from the NHS Citizen event in Birmingham (details here) and is just intended to capture my reflections on the mapping exercise. Sometimes its good to let these things sit for a bit and so here are my observations: We can’t map everything. Both of the mapping sessions we …
So, this post is a run through of what we plan to do to test the mapping process which evolved from the mapping event I blogged about here. We are going to test a paper based process with the intention of turning this into an online data collection tool. We will try two different things …
This is my write up from the mapping session we held in Leeds in December. This is the first post in a new research project but it connects to earlier work on the networks of networks concept and also the creation of digital civic space. Its part of the NHS Citizen project which you can read about …