My team has a rich set of skills. We draw both from the established disciplines like business analysis and project management but also from the newer disciplines of user research, content strategy and service design. We have a design principle that commits us to being agile first (you can read more about our design principles …
I’ve been slightly cheating on the 500 words this week as I have been doing a lot of writing for work stuff on the train and have decided to count that….so I wanted to make sure that I did a proper week note this week. I’ve been spending the week looking at our technology strategy. …
I try not to make new year’s resolutions but I do spend the first week of each year getting myself together, setting an intent for the year and generally becoming set up for the year I want to have. Its a companion to the firebreak that I had in the summer. There is also a …
I haven’t written a lot about my time at Capita but I wanted to capture some of the thinking that I did in the last year I was there as its work that I am drawing on a lot at the moment and hopefully it will help people understand where I am coming from on …
I went paperless about 9 years ago when I started my PHD and realised that I might actually end up being buried under mounds of articles if I didn’t take action. However I have never ever managed to crack my addition to stationary and you can tell when I feel things are getting a bit …
This is a quick week note to keep me on track as I have a few longer posts in draft and that is usually a sign that I have too much going on in the brain and need to download a bit. One of the reasons for the back up of blogposts was getting to …
Dogma: “a principle or set of principles laid down by an authority as incontrovertibly true.” This is part of my exploration of my own theory of change and perhaps a bit of backstory for my team when I am banging on about how we could approach things…… I have no time for dogma. My curiosity …
We’re down in Cornwall for a week enjoying walking, eating and a daily attempt to capture the perfect sunset shot from the local pub. Its been a hectic 6 months so its also time for some reflection and some thinking about the intent that I want to set for the next few months — until the first …
Its easy just to think that a good decision is one that has the right outcome but that’s magical thinking and assumes we make no mistakes. Good decisions are taken when we bring together knowledge, accountability and the views of the people who are most effected by the decision in a timely and transparent way. …
I’m just wrapping up after a few days out of the office doing some deeper thinking than you get chance to do in the normal week – I have called it my August firebreak. It was one of the things I wanted to do as part of my personal development this year and I am …