I have a theory that people and systems tend to get ‘stuck’ at the point at which they have their digital moment and realise that the world could actually be different and that looking at how you change ways of working as well as the underlying technology could be part of that difference. The problem …
I left Cancer Research UK last week and while this is not exactly a goodbye to digital transformation it does signal a shift for me – instead of supporting other people to make change happen I will be leading change in the services that I am responsible for – working with the talented Adur and …
Forget about values – its about ethics these days Ethical thinking must be a significant shaper of technology in the 2020s. I am not in the habit of making predictions so let’s call this a hope based on a growing sense that people are starting to really look at the consequences – intended and otherwise …
I am a bit wary of talking about culture. It’s intangible, elusive and in reality best addressed via behaviours rather than head on. As my team know, I have a huge fear of a conversation about culture or values ending up as a pile of laminated signs that get strewn about the place. It’s an …
I’m going to bang on about me for a couple of paragraphs and then I’m going to talk about imagination, system change, complexity and why I am a bit over digital transformation – bear with me. It seems odd to be listening to the news coverage of the Westminster chaos at the same as writing …
While we all want and crave psychological safety is it realistic as an objective when the goal of the team is system change work which means you are working at the boundaries of certainty well beyond your circle of control and perhaps influence?
I haven’t written a lot about my time at Capita but I wanted to capture some of the thinking that I did in the last year I was there as its work that I am drawing on a lot at the moment and hopefully it will help people understand where I am coming from on …
I went paperless about 9 years ago when I started my PHD and realised that I might actually end up being buried under mounds of articles if I didn’t take action. However I have never ever managed to crack my addition to stationary and you can tell when I feel things are getting a bit …
Dogma: “a principle or set of principles laid down by an authority as incontrovertibly true.” This is part of my exploration of my own theory of change and perhaps a bit of backstory for my team when I am banging on about how we could approach things…… I have no time for dogma. My curiosity …
Its easy just to think that a good decision is one that has the right outcome but that’s magical thinking and assumes we make no mistakes. Good decisions are taken when we bring together knowledge, accountability and the views of the people who are most effected by the decision in a timely and transparent way. …