Posts Tagged: open practice

2019 enquiries:  Getting started

2019 enquiries: Getting started

I wrote at the start of the year that I wanted to open up my personal enquiry for the year and see who else is interested in the things I am interested in.  I’ve spoken to a few people about this and have some takers so this post is intended to get the ball rolling

Making the whole greater than the sum of the parts

Making the whole greater than the sum of the parts

My team has a rich set of skills. We draw both from the established disciplines like business analysis and project management but also from the newer disciplines of user research, content strategy and service design. We have a design principle that commits us to being agile first (you can read more about our design principles



Week notes:  Taking a breath

Week notes: Taking a breath

This is a quick week note to keep me on track as I have a few longer posts in draft and that is usually a sign that I have too much going on in the brain and need to download a bit.  One of the reasons for the back up of blogposts was getting to

Thinking in public

Thinking in public

I’m just wrapping up after a few days out of the office doing some deeper thinking than you get chance to do in the normal week – I have called it my August firebreak.  It was one of the things I wanted to do as part of my personal development this year and I am

All change is system change

All change is system change

All change is system change – to say otherwise is to ignore a fundamental truth about organisations being living breathing human systems. There is a lot of great thinking going on in the system change space.  Rowan is leading some really interesting work at the RSA looking at the intersection of design and systems thinking and