Social network analysis – appreciation and health warning

Its very tempting to think there is a perfect match between social networks and social network analysis – and its true – there is a lot we can do with this to examine online social networks. However in doing this its important to understand what the limits of what we can achieve with it without bringing in other research methods. Social network analysis is simply a way of visually and statistically mapping...

Civic Creation – what is it and who does it?

This post is a good example of where my work and research start to come together.  Over at Public-i we have been working on a number of social media audits for clients and I have been working on a more formal framework to deliver this (white paper on this soon) and so I have been thinking more detail about the content that we are interested in when we talk about the local civic conversation. Much of my interest in...