I wrote at the start of the year that I wanted to open up my personal enquiry for the year and see who else is interested in the things I am interested in. I’ve spoken to a few people about this and have some takers so this post is intended to get the ball rolling …
My team has a rich set of skills. We draw both from the established disciplines like business analysis and project management but also from the newer disciplines of user research, content strategy and service design. We have a design principle that commits us to being agile first (you can read more about our design principles …
I haven’t written a lot about my time at Capita but I wanted to capture some of the thinking that I did in the last year I was there as its work that I am drawing on a lot at the moment and hopefully it will help people understand where I am coming from on …
I really enjoyed reading about how the Helpful Technology gang managed to create what they call a firebreak for themselves — a pause in their work that allows them both to work on their own projects but also catch up on some of the housekeeping work that always gets pushed to the bottom of the pile (or …
A few years ago now I did a lot of work with a number of police forces and I was always struck by the fact that the best of them were very comfortable with the fact that while community policing needs to be fluid and networked any kind of crisis policing needs to strictly hierarchical …
I’ve fallen out of the habit of regular blogging for lots of reasons but I intend to get back to it. I find it a hugely helpful part of reflective practice and also core to an action research approach to the world which has been pretty embedded in me ever since my Phd. I will …
I wanted to capture my first reflection from the final NHS Citizen design workshop last week. I say final – the intention is that the shape and nature of NHS Citizen will continue to evolve but this is the last workshop that we will have before we reach a point of rest and a complete …
This is by way of a very quick reflection on last week. It was supposed to be one on the latest NHS Citizen design session but the whole week has felt very connected so I think it makes sense to think of it that way rather than trying to keep it silo’s. I’m collapsing my …
This post is as a result of a single line in the suggested corrections for my thesis: “The candidate should provide a brief overview and/or explanation of what form of democracy is being referred to as there appears to be a conflation of normative forms of democracy”. It’s a fair cop – while the question …
I have been thinking about how you could best apply agile principles to project management for a while – you can read some of my earlier musing here. This draft programme design has been drawn from my experience in both action research and also agile development – the latter being in a management rather than …