Last night we held our second community meeting for We Live Here in the lovely Electika Cafe on Western Road (yes – that was a plug – it is lovely and they were kind enough to open for us in the evening – they also followed through on our project meeting promise of cake at every meeting). This was for the Brunswick site – which was originally Brunswick and Regency until we realised (though the research process) that this was two distinct areas that would probably work better as two separate project sites.
Brunswick is a real mix of demographics with high density short term occupancy alongside beautiful and much loved Regency Terraces. We found a huge amount going on online and offline but we also found it was fairly disconnected with relatively few linkages between groups and projects.
Learning from the first community event we held, this was never intended to be a huge meeting but instead a chance to test our ideas on residents and get permission to carry on developing them as we feel at a point where we can’t continue without active participation from the people who live in the areas we are working in.
We therefore contacted participants based on people we had met through the research and the event was a bit like Brunswick in that it turned into more creative and free form drop in session than a formal meeting. We had a good turn out however with one ward councillor and 4 local activists over the course of the evening.
The advantage of the drop in format was that we got to test the pitch a few times. Specifically for Brunswick we put forward:
As with other meetings the idea came alive for people when we showed them the prototypes sites and also when we explained that this was a tool to connect existing content rather than a new website that would need feeding and updating.
Overall the analysis of the area and the proposition was received really positively (including by the Ward councillor) and the group clearly ‘got it’ and left the session generally feeling enthused. Which happily meant that they raised some interesting points:
We also had a very legitimate challenge about digital inclusion – something that frequently comes up and we think has three elements to the answer:
Reflecting after the meeting we think there is a possibility to network groups together here and create a kind of shared governance which is available to manage both cooperation and conflict.
I also keep coming back to the lack of understanding of the officer role within the community – even with a group as informed as this one there is a sense of not understanding where responsibiloty sites between officer/member and there was also a frustration that including a councillor seems to stimulate activity even when it appears to be an officer job to sort. We know that this is not what officers intend and also that the boundaries between them and the members feel unclear to them as well. My other observation is that all three parts of this triangle officer/member/citizen just don’t understand enough about the other’s perspective or context and don’t take what seems to be an obvious step of just treating people like people and asking. This is a poorly formed observation at the moment but one I will mull over more – but it is part of where we want to reach to with We Live Here. I think the answer lies in the idea of being open by default – more on that here.
Back to the meeting – most of the people who attended would like to continue to work with us and we have had offers to take the project to others in the community to widen the group. We have agreed to try and attend a couple more local events to widen the message about the work with a few to having a more formal planning / development / ideas meeting in June.
In the meantime we will be continuing with the social media surgery programme as this has been really well received – and it is a really important element of the overall approach. The fact that we are there doing something useful makes a big difference to how open the people we speak to are to our ideas. This should be obvious but I am not sure how often engagement starts with simply offering to help. With the social media surgeries the suggestion from the meeting is that we do leaflet drops in specific streets before each surgery. As my office is right in the middle of the area I have said I will help with this (digital commitment to make it easier for Susie to get me to do it!)
This is really the first step in properly passing ownership of the project to the community and we feel we have permission from a few key people to continue to develop the idea in the community. It would be so much faster just to dive into a build phase on this but it would be wrong – this has to be co-produced and not designed from the outside and so finding active participants who see the value of it is a vital step. There is loads more to do but we have a strong start I think.
Thanks to all who took part.